RETURN/REFUNDS/EXCHANGES

We love that you have purchased from us, however You have 14 days to return an item from the date you received it. To be eligible for a return, your item must be:

- Unused and in the same condition that you received it.

- Your item must be in the original packaging.

(a)  Phone or email. +447446245995 or email wildzxl2017@gmail.com Please provide your name, home address, details of the order and, where available, your phone number and email address. 

(b)  By post. Simply write to us at our address, including details of what you bought, when you ordered or received it and your name and address.

Refunds

Once we receive your item. We will immediately notify you that the refund process has commenced. Refund will be processed to the original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Your rights if we suspend the supply of products. We will contact you in advance to tell you we will be suspending supply of the product, unless the problem is urgent or an emergency. If we have to suspend the product we will adjust the price so that you do not pay for products while they are suspended. You may contact us to end the contract for a product if we suspend it, or tell you we are going to suspend it, in each case for a period of more than 7 days and we will refund any sums you have paid in advance for the product in respect of the period after you end the contract. Tell us you want to end the contract.

Shipping/delivery

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

UK: 2-3 working days (not including weekends and public holidays)

Please note certain unforeseen circumstances may affect these delivery times. 

Rest of the world: 30 working days (not including weekends and public holidays)

International Deliveries

Please note some locations may take longer

Again, parcels may need to be signed for in person so please ensure there will be someone at the delivery address to accept delivery (at home or work). If you are not present when your parcel is delivered, the courier company will leave a calling card and you will be able to reschedule your delivery for a more convenient time. Please note that you will be responsible for all duties and taxes incurred in the country of destination. If your order is returned to us because the courier or postal service could not complete the delivery to you for whatever reason, then you will be responsible for the repeat delivery costs.

 

CARE WASH INSTRUCTIONS

Please ensure that this item is washed on 30 degrees delicate and turned inside out for best result.

Make sure it is a warm wash and a cold rinse.

Please do not bleach this item unless you want to.

Low heat tumble is good.

Please DO NOT dry in direct sunlight.

Wash dark colours.

Make sure you DO NOT iron the print.